Support & information
Billing questions, project support, and answers about how we work with clients.
Contact
Credit card charges
A charge from WBAT, LLC on your statement is from our legal business name. We operate as Teller’s Tech (WBAT, LLC d/b/a Teller’s Tech) — including Ship It Weekly. Charges relate to DevOps and Site Reliability Engineering consulting: guidance, training, and delivery support.
Questions about a charge? Contact us with the details above and we will sort it out quickly.
Our services
WBAT specializes in DevOps and SRE consulting and coaching:
- DevOps consulting — delivery pipelines, automation, and operating models.
- SRE consulting — reliability practices for systems that must stay up.
- Training and coaching — workshops and 1:1 sessions for your team.
- Lighthouse POC projects — focused proofs of value in your environment.
- Infrastructure as Code — Terraform / Terragrunt and related workflows.
- AWS cloud engineering — architecture, deploy, and optimize on AWS.
- GitOps — GitHub-centered change and deploy practices.
FAQ
What forms of payment do you accept?
Major credit cards, ACH transfers, and corporate checks. Larger engagements can use a custom schedule.
How do I request support for a current project?
Reach your project manager, or email brian@wbat.net / call (800) 995-0077.
Do you offer emergency support?
Yes, for critical issues. Response times depend on your support agreement.
What is your cancellation policy?
See our Cancellation Policy.